Family Resources

Key Factors To Consider

At Riverside Health & Rehabilitation, we value all of our residents. In each case, we have created an environment that promotes resident satisfaction and happiness.

Here are some guidelines to help during your visit to a health and rehabilitation center:

• Ensure the health and rehabilitation center offers all the personal and health services you currently need or that you are likely to need in the near future.
• Inquire about nursing staff to resident ratio.
• Pay attention to the overall design and appeal of the health and rehabilitation center, and see if it is well-kept and clean.
• Ask to visit a resident room and enquire about admission availability.
• Take note of the landscaping and interior décor. Are they warm and inviting?
• Meals should be tasty, visually appealing and of the highest quality.
• Access to dining should be convenient for the residents.
• Ask about the flexibility of meal times and if they accommodate special dietary requests.
• Is the dining staff friendly, happy, well-groomed and diligent, as well as eager to deliver exceptional service and care to the residents?
• Talk with the residents and ask how long they have lived in the health and rehabilitation center. What are their impressions of the care and daily lifestyle?
• Check the appearance and upkeep of the public restrooms. This is a good indication of overall attention to detail.
• Ask to see the current monthly activity schedule. Attend an activity or two to get a sense of the experience.
• Request the latest state survey report.